FasTrak® Regional Customer Service Center

Name FasTrak® Regional Customer Service Center
Description

Provide services to design, build, operate and maintain the FasTrak® Regional Customer Service Center (RCSC) in the San Francisco Bay Area. 

Services are to include the design, implementation and testing of the FasTrak® Regional Customer Service Center for the Bay Area Toll Authority (BATA), the Golden Gate Bridge Highway and Transportation District (GGBHTD), and Bay Area Express Lanes, in addition to operating and maintaining the accepted system for the contract term.

CLOSING DATE AND TIME: July, 27, 2012   August 24, 2012 September 7, 2012 at 4:00 PM

Addendum No. 1 extends the proposal due date. (Posted July 11, 2012)

Addendum No. 2 is posted (July 23, 2012)

Addendum No. 3 is posted (July 27, 2012)

Addendum No. 4 extends the proposal due date. (Posted August 10, 2012)

Addendum No. 5 is posted (August 15, 2012)

Type RFP
Status Awarded
Due date 9/7/2012
Contact

Awarded to Xerox State & Local Solutions
Awarded amount $117,520,000.00
Awarded date 1/23/2013
RCSC_2012_RFP_final.pdf
RFP document
5/25/2012
RCSC_2012_Appendix_A_Scope_of_Work_final.pdf
Appendix A - Scope of Work
5/25/2012
RCSC_2012_Appendix_G_Response_Matrix.doc
Appendix G- Response Matrix
5/25/2012
Attachment_A_BAHA_Project_Stabilization_Agreement_Final.pdf
Attachment A -BAHA Project Stabilization Agreement
5/25/2012
Attachment_B_RCSC_Spec_GGB_AET-Regional_VT_no_diagram.pdf
Attachment B - RCSC Spec GGB AET-Regional VT
5/25/2012
Attachment_C_FasTrak_Retail_Purchase_Agreement_-_final-updated.pdf
Attachment C - FasTrak Retail Purchase Agreement
5/25/2012
Attachment_D_BATA-TCA_CSC-RCS_Interface_Specs__CA__V1.8.pdf
Attachment D - BATA-TCA CSC-RCS Interface Specs
5/25/2012
Attachment_E_CTOC_Interop_Tech_Specs_REV.G.4.4._12_21_11.pdf
Attachment E - CTOC Interop Tech Specs
5/25/2012
Attachment_F_Rental_Car_Agency_ICD_8_13_09_2.pdf
Attachment F - Rental Car Agency ICD
5/25/2012
Attachment_G1_Sample_Chart_of_Accounts.pdf
Attachment G-1 - Sample Chart of Accounts
5/25/2012
Attachment_G2_Sample_Tran_Codes.pdf
Attachment G-2 - Sample Tran Codes
5/25/2012
Attachment_H_DMV_Information_Security_Statement.pdf
Attachment H -DMV Information Security Statement
5/25/2012
Attachment_I_Statistics.pdf
Attachment I - Statistics
5/25/2012
Attachment_J_20120208_BATA_SDD_10_External_Interfaces_v1.5.1.pdf
Attachment J - BATA SDD External Interfaces
5/25/2012
Attachment_K_Express_Lanes_ICD.pdf
Attachment K - Express Lanes ICD
5/25/2012
Attachment_L_BATA_Collection_ICD_v4_0.pdf
Attachment L - BATA Collection ICD
5/25/2012
RCSC_2012_Appendix_E_Requests_for_Exceptions_or_Modifications.docx
Appendix E - Requests for Exceptions or Modifications (MS Word format)
5/29/2012
BATA-RES-0052_approved.pdf
BATA Resolution No. 52, Revised
6/12/2012
BATA-RES-0096_approved.pdf
BATA Resolution No. 96
6/12/2012
License_Agreement-for_Handbook_012011.pdf
Application and License Agreement
6/12/2012
RCSC_2012_sign-in_sheet.pdf
Proposer's Conference Sign-In Sheet
6/15/2012
20120615_Pre-Proposal_Meeting_Q_A_final.pdf
Proposer's Conference Questions and Answers
6/26/2012
AET_Traffic_Forecast.pdf
AET Traffic Forecast
6/26/2012
Express_Lane_Forecast_-_FINAL_CTC_Application_092811b.pdf
Express Lane Forecast
6/26/2012
RCSC_Addendum1_final.pdf
Addendum No. 1
7/11/2012
Set_1_-_RCSC_Q_As_final.pdf
Set 1- Responses to Requests for Clarification
7/17/2012
Set_2_-_RCSC_Q_As_final.pdf
Set 2- Responses to Requests for Clarification
7/23/2012
RCSC_Addendum2_final.pdf
Addendum No. 2
7/23/2012
Addendum_2_RCSC_2012_Appendix_B_Price_Form_final.pdf
Appendix B - Price Form, Revised 7/23/12 (fillable pdf)
7/23/2012
Appendix_I_390_Main_Term_Sheet_final.pdf
Appendix I - 390 Main St. Term Sheet
7/23/2012
390_Main_Typical_Floor_Plan.pdf
390 Main St. Typical Floor Plan
7/24/2012
Attachment_I_Statistics_revised_final.pdf
Attachment I - Statistics (revised 7/23/12)
7/24/2012
RCSC_Addendum_3_final.pdf
Addendum No. 3
7/28/2012
RCSC_2012_Appendix_D_BATA-Contractor_Agreement_revised_7-27-12_final.pdf
Appendix D - BATA-Contractor Agreement, Revised 7/27/12
7/28/2012
Set_3_-_RCSC_Q_As_final.pdf
Set 3 - Responses to Requests for Clarification
7/28/2012
RCSC_Addendum_4_final.pdf
Addendum No. 4
8/10/2012
Set_4_-_RCSC_Q_As_final.pdf
Set 4 - Responses to Requests for Clarification
8/11/2012
RCSC_Addendum_5_final.pdf
Addendum No. 5
8/15/2012
RCSC_2012_Appendix_D_BATA-Contractor_Agreement_Revised_8-15-12_final.pdf
Appendix D - BATA-Contractor Agreement, Revised 8/15/12
8/15/2012

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