BATA Collection Services

Name BATA Collection Services

The Bay Area Toll Authority (BATA) invites your firm to submit a proposal for Collection Services.

In May 2005, an electronic toll collection (ETC) system called the FasTrak® program was opened by BATA. The FasTrak® program allows toll bridge patrons to pay their tolls electronically instead of cash at eight bridges, including the Golden Gate Bridge.

In March 2013, the Golden Gate Bridge converted to cashless toll collections or all electronic tolling (AET).  The program allows customers to sign up for license plate accounts (LPA) or One-Time Payment Accounts, and provide their vehicle license plates.  When the patron crosses the bridge, a picture of the license plate is taken and the amount deducted from their LPA or One-Time Payment Account.  If a patron does not have a FasTrak®, LPA or One-Time Payment Account, they will be invoiced for the tolls.  The information is retrieved from the Department of Motor Vehicles (DMV) for the associated state.  If the invoice remains unpaid for 21 days, the transactions are converted to a toll violation.

The purpose of this RFP is to solicit collection services for unpaid toll violations and delinquent FasTrak® accounts.

CLOSING DATE & TIME (Extended):  January 6, 2014 at 4:00 p.m.

A Proposers’ Conference will be held at 1:00 p.m. on Tuesday, November 19, 2013 at the Joseph P. Bort MetroCenter Building, 101 8th Street, Oakland, 3rd floor Fishbowl Conference Room.

ADDENDUM NO. 1 posted December 16, 2013.

Q & A NO. 3 posted December 26, 2013

Q & A NO. 2 posted December 12, 2013

Q & A NO. 1 posted November 25, 2013

Update 11/12/13:

For those who are unable to attend the Proposers’ Conference in-person on November 19, 2013 at 1:00 p.m., the following conference dial-in arrangements has been made:

Dial-In number: 1-877-810-9415

Access Code: 7126463


See packet for details:

Type RFP
Status Awarded
Due date 1/6/2014

Awarded to Law Enforcement Systems, LLC
Awarded amount $700,000.00
Awarded date 3/5/2014
BATA Collection Services RFP
Proposers' Conference Sign-In Sheet
Proposers' Conference Call-In Participants
Questions and Answers document
Questions and Answers document #2
Addendum No. 1
Question and Answer Document #3

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